22bb Privacy Policy — Your Data is Safe With Us

22bb (https://22bb.biz) is a trusted, licensed online gaming platform in Bangladesh. This Privacy Policy ("Policy") describes in detail how personal information belonging to all members who use the 22bb platform is collected, processed, stored, and protected. By accessing the platform or creating an account, you are agreeing to this Privacy Policy.

Key terms used in this policy are defined below for clarity:

• "Personal Information" — Any information that can be used to identify you, directly or indirectly. For example: name, email address, phone number, national ID number, etc.
• "Processing" — Any operation involving the collection, storage, use, transfer, or deletion of data.
• "Third Party" — Any person, organization, or entity other than 22bb.
• "Service" — All gaming, payment, and support services provided through the 22bb platform.

22bb's privacy policy is written entirely in English so every Bangladeshi user can understand it with ease. Our core commitment is to ensure transparency and earn your trust.

22bb only collects the data that is strictly necessary — nothing more. Below is a full breakdown of what we collect and how:

Additionally, even without registering, certain technical information is automatically collected while browsing the website, such as your IP address and cookie data. This is used to improve the user experience.

22bb uses the information it collects only for the specific purposes outlined below. If it is ever used for any other purpose, you will be notified separately and your consent will be obtained.

• Account Management: Handling registration, login, KYC verification, and account security.
• Service Delivery: Game play, processing deposits and withdrawals, awarding bonuses.
• Contact: Sending important updates, transaction confirmations, and security alerts.
• Legal Obligations: Complying with anti-money laundering requirements, fraud detection, and regulatory directives.
• Service Improvement: Analyzing user experience to improve the platform.
• Personalization: Recommending games and relevant offers based on your preferences.
• Dispute Resolution: To investigate and resolve any complaints or disputes.

22bb never sells or rents your personal data to advertisers. Our privacy policy makes no exceptions on this.

Under 22bb's privacy policy, your data may be shared with third parties only in the following limited circumstances:

• Payment Processors: Necessary data is shared with payment providers such as bKash, Nagad, and Rocket to process deposits and withdrawals. These providers operate under their own privacy policies.
• Game Providers: Limited technical data may be shared with licensed game studios to ensure a seamless gaming experience.
• Legal Authorities: Where legally required by a court order or government directive, information will be disclosed accordingly.
• Fraud Prevention: Information may be shared with regulatory authorities in cases of suspected money laundering or fraud.

22bb uses industry-leading technology and practices to protect your personal information. The following security measures are active as part of our privacy policy:

• SSL/TLS Encryption: All data transmitted through the website and app is encrypted with 256-bit SSL.
• Firewall Protection: Advanced firewall systems completely block unauthorized access.
• Two-Factor Authentication (2FA): Option to add an extra layer of security when logging into your account.
• Regular Security Testing: Regular penetration testing conducted by third-party security experts.
• Restricted Access: Only authorized personnel are permitted to access data on a need-to-know basis.
• Data Backup: Regular backups are maintained on secure, encrypted servers.

Keep in mind, no system on the internet is 100% secure. Do your part by using a strong password and never sharing your login details with anyone.

22bb uses cookies and similar technologies to enhance your experience on the website. The following types of cookies are used in accordance with our privacy policy:

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.

Under 22bb's privacy policy, you have the following rights regarding your personal data:

22bb does not retain your data longer than necessary. The retention periods for different types of information under our privacy policy are outlined below:

• Account Information: Retained for the full duration your account is active and for up to 5 years after closure for legal compliance.
• Transaction History: Retained for a minimum of 7 years in accordance with financial regulatory requirements.
• Cookies & Usage Data: Up to 2 years, then automatically deleted.
• Support Chat: Retained for up to 3 years after last contact.
• KYC Documents: Retained for up to 5 years after account closure in accordance with regulatory obligations.

Once the retention period ends, data is securely deleted or anonymized by removing all identifying information. No data is kept longer than necessary.

22bb is strictly for users aged 18 and above. Our privacy policy takes a firm stance on protecting minors.

• Age verification is mandatory at the time of registration.
• If a user is found to be under 18, their account is immediately closed.
• No data is collected or stored from minors.
• If it is discovered that data has been inadvertently collected from a minor, it will be deleted immediately.

22bb reserves the right to modify or update this privacy policy as needed. For any significant changes, the following steps will be taken:

• Notice will be sent to your registered email at least 7 days before any changes take effect.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For major changes, a separate notice will be displayed at login.

Continued use of the platform after any changes constitutes your acceptance of the updated privacy policy. If you do not agree to the new policy, you may close your account at any time and any valid balance will be returned to you.

For any questions, complaints, or data requests related to our privacy policy, please get in touch with us:

• Email: support@22bb.biz
• Help Center: 22bb Help Center
• Response Time: Within 30 business days

We take every complaint seriously. Your privacy is our highest priority — and that's not just a statement, it's reflected in everything we do every day.